Customer Service

Delivery rates

Delivery Rates

To our Leonisa Family

Below, you will find all the information about our regular shipping policies. However, due to the COVID-19 pandemic, we may experience delays with shipments.

We appreciate you for understanding.

Thank you for shopping with us! Below are the estimated delivery times. Items sent from different warehouses might have different delivery times which will be listed next to each product on your shopping bag. “Business days” are defined as Monday-Friday, excluding holidays.

NOTE: Orders received after 14:00hs may take one additional day to be delivered.

Country / Region Delivery Time Cost
United Kingdom and Eurozone Countries* 3 to 5 business days.
Some items will take 6 to 8 business days. They will be listed in your shopping bag.		 £3,90 or Free on orders of £29,90 or more
United Kingdom and Eurozone Countries* DHL Standard:
2 to 3 business days		 £3.90 (VAT Included) or Free on orders of £60 or more
United Kingdom and Eurozone Countries* DHL Express: 1 to 2 business days £6.90 (VAT Included) or Free on orders of £100 or more
International Delivery** 10 - 20 Business Days £15.90 (VAT Included)

* Eurozone Countries included: Spain, Germany, United Kingdom, Ireland, Austria, Belgium, Denmark, Finland, France, Greece, Netherlands, Italy, Luxembourg, Monaco and Sweden.

** International Delivery: Applies for deliveries to Ceuta and Melilla, and to all countries outside of Eurozone and UK.

We offer premium International Shipping with Tracking Service.
Leonisa is not responsible for import duties since each country has its own policies. Our delivery times are guaranteed, however local customs office in your country can cause delays in the delivery of your order.

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