Customer Service

Delivery rates

Delivery Rates

To our Leonisa Family

In order to face the COVID-19 epidemic head-on, a stay-at-home order has been declared by the government.
For this reason, all of our logistic activities - and therefore shipments of all orders - will be suspended. In accordance with the evolution of these measures, we will be updating this information with any new developments.

Below, you will find all of the information about our shipping policies. However, as mentioned previously, we are not making shipments at this time. All shipping activities will be rescheduled according to any updates to emergency measures that must be taken due to the pandemic.

Please refer to the charts below to calculate the delivery charges of your order. These are determined by the country.

No orders will be shipped on holidays. Saturday is not considered a business day and there is no delivery service.

Country / Region Delivery Time Cost
United Kingdom and Eurozone Countries* 3 to 5 business days £3,90 or Free on orders of £29,90 or more
United Kingdom and Eurozone Countries* DHL Standard:
2 to 3 business days		 £3.90 (VAT Included) or Free on orders of £60 or more
United Kingdom and Eurozone Countries* DHL Express: 1 to 2 business days £6.90 (VAT Included) or Free on orders of £100 or more
International Delivery** 10 - 20 Business Days £15.90 (VAT Included)

* Eurozone Countries included: Spain, Germany, United Kingdom, Ireland, Austria, Belgium, Denmark, Finland, France, Greece, Netherlands, Italy, Luxembourg, Monaco and Sweden.

** International Delivery: Applies for deliveries to Ceuta and Melilla, and to all countries outside of Eurozone and UK.

Leonisa is not responsible for import duties since each country has its own policies. Our delivery times are guaranteed, however local customs office in your country can cause delays in the delivery of your order.

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