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Customer Service

Delivery Costs and Times

To our Leonisa Family

Below, you will find all the information about our regular shipping policies. However, due to the COVID-19 pandemic, we may experience delays with shipments.

We appreciate you for understanding.

Below are the estimated delivery times. Items sent from different warehouses might have different delivery times which will be listed next to each product on your shopping bag. “Business days” are defined as Monday-Friday, excluding holidays.

NOTE: Orders received after 14:00hs take one additional day to be delivered.

Country / Region	Delivery Time	Cost
Europe Countries*	STANDARD: 3 to 5 business days. Some items will take 5 to 7 business days. They will be listed in your shopping bag.	3.90€ (VAT Included) or Free on orders of 29.90€ or more
Europe Countries*	EXPRESS: 1 to 2 business days	6.90€ (VAT Included) or Free on orders of 120€ or more
International Delivery** UK (BREXIT 2021), Ceuta and Melilla, and countries outside of Europe.	10 - 20 Business Days	19.90€ (VAT Included)

* Europe Countries: Spain, Germany, Ireland, Austria, Belgium, Denmark, Finland, France, Greece, Netherlands, Italy, Luxembourg, Monaco and Sweden.

** Duties: Leonisa is not responsible for import duties since each country has its own policies. Our delivery times are guaranteed, however local customs office in your country can cause delays in the delivery of your order.

** Buyers from Russia must accept the T&C declared on this link.
Покупатели из России должны подтвердить Сроки и Условия указанные в этом линке.

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